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FREQUENTLY ASKED QUESTIONS

  1. WHAT IS THE WILLOW CURVE?

The Willow Curve is a patented software operated device that combines the medically proven benefits of laser, infrared and red diode to produce dynamic hyper-pulsed alternating therapy for temporary relief of muscle and joint aches and pains.

It can be user operated hands free and is cordless and portable.

  1. WHAT DOES THE WILLOW CURVE DO?

Willow Curve helps the body release ATP to temporarily block pain.  How?

  • Photon receptors in tissue of painful joint recognize low level laser therapy photons.
  • These photons enter cell; cell converts photons to chemical energy.
  • This produces ATP, the energy source for natural pain blockers that help to temporarily block the pain signal to the brain.

 

  1. MEDICARE & INSURANCE

Medicare has assigned Durable Medical Equipment (DME) #E0221 for Medicare billing. Insurance claims must be accompanied by a prescription, letter of medical necessity from the physician, and the patient record.  Medicare will determine what they will cover based on the patient and record of care.

In September 2018, the American Medical Association created a new Clinical Procedure Code (CPT) #0552T. The code has been posted at:https://correctcodechek.decisionhealth.com/CPT/Detail.aspx?Code=0552T.

  1. FLEX SPENDING ACCOUNTS (FSA) & HEALTH SAVINGS ACCOUNTS (HSA)

Some employers offer employees an account funded entirely or in part by the employer. This is commonly known as an HSA (Health Spending Account) or an FSA (Flex spending account). These and credit cards can be used to purchase a Willow Curve.

Credit card processors give merchants that sell medical supplies a code so they can accept such cards. Willow Labs, LLC is an approved coded merchant.

When a purchase of approved medical equipment or supplies is made, the merchant’s processor debits only the amount of the approved medical supplies or equipment from the balance on the card.

This does not require a prescription but must comply with the employer’s health plan requirements.

It is important for the Willow Curve purchaser to keep their receipt in case they need to supply it as proof of purchase to the IRS if it is ever requested.

  1. PRESCRIPTION

Purchase of the Willow Curve via an out-of-pocket payment does not require a prescription.

  1. AIRPORT X-RAY

The Willow Curve can safely go through airport screening.

  1. PACEMAKER/DEFIBRILLATOR

The Willow Curve has not shown adverse effects with irregular cardiac rhythms, pacemakers, and implantable cardioverter-defibrillators also known as “ICDS”.

  1. It is always best to consult your physician prior to use. HOW LONG IS A THERAPY SESSION

The default time for a single therapy session is 25 minutes. According to the NIH sponsored study, stressed tissues become starved for oxygen.  Pain relief can begin within 12 minutes of application of Willow Curve technology.

  1. CONTRAINDICATIONS TO USE

Avoid use in pregnancy, infection in the treatment area, over blood clots and phlebitis.  If you have any questions about you eligibility to use the Willow Curve, consult your physician before use.

  1. CAN YOU USE THE WILLOW CURVE WITH A REPLACED KNEE/ METAL IMPLANT?”

The Willow Curve can be used effectively and safely in the presence of hardware, pins and screws.

  1. CAN I USE THE CURVE WITH OTHER THERAPIES SUCH AS JOINT INJECTIONS & SYNVISC?

If joint injections are performed, we recommend that you suspend Willow Curve treatments for at least ten (10) days to be sure no infection has developed.

Additionally, when more than one treatment is used at the same time, it is not clear which may be responsible for favorable or unfavorable effects.

  1. ARE THERE SUGGESTIONS FOR USE?

 See the website “Guide” tab for the Willow Guide.