The Willow Curve is an Official Willow Curve – Recertified product which has passed our stringent re-certification process to meet quality standards prior to being offered for sale. We back each and every Official Willow Curve – Recertified product with a 180-day non-transferable manufacturer warranty.
The Official Willow Curve – Recertified product:
- Has been thoroughly inspected
- Grants you access to our team of Success Coaches
- Entitles you to purchase replacement parts
- Is NOT eligible and does NOT qualify to purchase WillowCare
- Is covered by the 180-day Manufacturer Warranty for defects as noted below
All sales are final and non-refundable
180-Day Manufacturer Warranty
The Willow Curve – Recertified product is warranted to be free from defect in materials and workmanship for a period of 180 days from the date of purchase under normal use. This warranty extends only to the original Official Willow Curve – Recertified purchaser and only when purchased from an authorized Official Willow Curve – Recertified outlet retail channel. If the product should become defective within the warranty period, you must contact Physician’s Technology, LLC, directly or via the retail channels preferred/prescribed method. Physician’s Technology, LLC, will only replace a defective Official Willow Curve – Recertified product with another Official Willow Curve – Recertified product.
Our guarantee does not cover ordinary wear and tear, damage caused by improper use or damage caused by accidents. Examples include, but are not limited to:
- Accident, misuse, abuse, or alteration
- Servicing by unauthorized persons
- Dropping the device
- Exposure to liquids
- Extended exposure to excessive heat
- Opening or tampering with the closure system of the Willow Curve (device) or charging dock
- Use with unauthorized accessories
- Connecting to incorrect current and voltage
The Official Willow Curve – Recertified product is an advanced, precision medical device and should be treated with care according to the instruction manual. Failure to handle the device according to instructions may void the product’s warranty and violate terms of the guarantee.
Full warranty available upon request.